Privacy Policy
This plain-language privacy policy outlines how Washington Plumbing handles information when you visit our website or contact our direct telephone dispatch line in Walla Walla, WA.
Privacy Summary
Our website is designed with a strict telephone-only contact model:
- No online web lead generation forms or email capture
- No personal data collection through automated chatbots
- No marketing cookie tracking or behavioral profiling
- No selling, renting, or trading of customer phone numbers
- Direct telephone communication solely for plumbing services
Clear, Transparent Data Handling Principles
Effective Date: October 18, 2026. Governing operations in Walla Walla County, Washington.
1. Information We Collect via Phone
Because our website does not utilize contact forms, account registrations, payment portals, or user login systems, we do not collect personal data through website interactions. When you initiate a telephone call to our dispatch line at (253) 201-3775, our dispatch personnel collect only the necessary information required to coordinate plumbing services:
- Your name and contact telephone number for appointment confirmation.
- The service address where plumbing repair or installation is needed.
- Specific details regarding your plumbing symptoms, equipment model, and emergency shutoff status.
2. How Your Information Is Used
Information provided during telephone conversations is utilized strictly to deliver plumbing diagnostics, schedule technician visits, obtain municipal plumbing permits when legally required by Washington State or City of Walla Walla building authorities, and communicate status updates regarding your job. We never sell, lease, or monetize customer contact details.
3. Technical Logs & Hosting Architecture
Our website is deployed as static HTML files. Standard web hosting servers automatically record basic server access logs (such as your IP address, browser user-agent string, referring URL, and page timestamps) for operational security, server maintenance, and firewall defense. These server logs are not joined with personal identifying records.
4. Third-Party Links & Mapping
Our site provides links to external services such as Google Maps for directions to our physical office at 322 W Sumach St, Walla Walla, WA 99362. Interacting with third-party mapping links is governed by the independent privacy policies of those service providers.
Contacting Us Regarding Privacy
If you have any questions or inquiries concerning our privacy practices, please contact our dispatch desk directly by telephone at (253) 201-3775 or write to our physical address:
Washington Plumbing
322 W Sumach St
Walla Walla, WA 99362, USA
Questions About Our Plumbing Services?
Talk directly with our local Walla Walla dispatch desk today.
Walla Walla Plumbing Services
Reliable diagnostics, certified repairs, and code-compliant installations engineered for Walla Walla County mineral-heavy hard water, freezing winter temperatures, and historic architecture.
Walla Walla & Surrounding Valley Service Areas
Direct mobile plumbing dispatch serving residential neighborhoods, historic districts, and Walla Walla Valley communities.